We know there are lots of questions to ask when you're thinking of booking a holiday cottage, so we've taken the time to answer a few of them for you. 

1. What's included in the price we pay? 

The price you pay is for the self-accommodating cottage. Inside we will provide; bed linen, towels, open wifi and internet access, electricity and heating, washing machine and utility facilities (in the Old Dairy and Clock Tower), irons, hairdryers, televisions (in the communal living areas), parking space, an outdoor patio with seating, all the things you would need in a kitchen, crockery, tea, coffee, sugar and all cooking utensils. There will be an initial supply of hand wash, washing up liquid, bin bags and toilet rolls.

2. Do you provide travel insurance? 

We do not provide this here but we strongly advise you always take out travel insurance.

3. What time can we check in and what if I'm late checking in?

You can check in from 3pm the day of your arrival, your keys will be situated in a secure box so if you don't get here for 3pm that is fine. We shall email you the unique code a couple of days before you arrive.

If you arrive before 3pm there is a lovely country pub at the end of our lane called The Nag’s Head that do a great lunch.

4. What time and how do we check out? 

Check out is 11am on the day of your departure.

When the time comes to check out you can place the keys back inside the appropriate safe box. We regret that there is a fine of £50 for checking out later than 11am. 

5. Who should I contact if I have left something behind at the property? 

If you have left anything behind please contact Polly on thestables@garthmylhall.co.uk you will then be asked if you would like to collect the belonging(s) at a convenient time or if you would like to pay for us to post it back to you using recorded delivery.

6. Do we need to pay for parking?

No, there is plenty of space to park here free of charge. 

7. Who do we call if we have a problem or an emergency? 

You can find all the emergency telephone numbers inside the property welcome pack. Our caretaker lives on site so should be able to assist with urgency to any problems you may have regarding the property maintenance.

8. Do you allow pets?

I’m afraid we do not allow any fury friends inside the properties. We can recommend some dog and cat boarding kennels in the area if you wish.

9. Is there free wifi access inside the accommodation? 

There is free wifi access. However this is a complimentary service for internet browsing, although we find it reliable it is a free shared connection which means we can't guarantee the levels of service, availability or bandwidth you may get.

10. Smoking, can we smoke inside the property? 

No, smoking under any circumstances is not permitted inside the properties - that does include the use of e-cigarettes.

11. Do you provide cleaning products?

We encourage you to keep the cottages clean and tidy during your stay so have provided some basic cleaning products, hoovers and a mop in each. Please note that there is a £200 charge if we required to deep clean the cottage on your departure.

12. How many towels are provided and will towels and bedlinen be replenished during my stay?

We provide each guest with one bath and one hand towel. These will only be changed if you are staying in the properties for longer than one week, if you wished for us to replenish them in between then we can discuss this and come to an agreed housekeeping charge.  

13. Do you have TVs in each of the properties?

Yes. There are televisions located in the communal areas of each property. 

14. Do you provide hairdryers and irons in each property?

Yes, you can find one hairdryer and iron in each of the properties.  

15. Can we bring in our own put up/ blow up bed? 

We have to legally comply with the fire regulated capacities in each of the properties however please email us and we can discuss this further.  

16. Can we have a BBQ?

We ask that if you have a BBQ it is situated on the paved patio area outside the properties and used with safety in mind at all times. Hot ashes must be disposed of accordingly and not taken into the properties.

17. Can we walk around the grounds of the hall and in the gardens? 

The hall itself is exclusively hired for weddings and events. If there is a wedding or function happening you will not be permitted to walk around the gardens. However, if there is nothing happening throughout your stay we shall guide you as to where you can walk and enjoy the grounds. This is something that will be discussed on booking. 

18. Can we go inside the hall? 

Unless you are here with a wedding we're afraid not.

19. Can we bring tents and caravans? 

Unfortunately no, we do not permit people bringing these onto site. We can recommend various campsites local to the area.

20. Do you have a cash machine on site? 

There is not one located on the site, the nearest place you will be able to withdraw money is in Welshpool at Tesco, HSBC or Barclays Bank.

21. Does only one property have disabled access? 

Yes, at present we only have disabled access and one wheelchair friendly bedroom inside the Clock Tower.

If you feel like we haven’t answered the question you were looking for please don’t hesitate to contact us on thestables@garthmylhall.co.uk